Sample Client Contract Template

Here are some key elements you can include in a templated Amazon agency client contract that can be easily personalized for each client:

I. General Information

  • Client Name & Contact Information: Include space for the client’s legal business name, address, phone number, and email address.
  • Agency Name & Contact Information: Include your agency’s legal name, address, phone number, and email address in the client contract.
  • Contract Effective Date: Specify the date the contract becomes legally binding.

II. Services

  • Predefined Service Packages: Outline various service packages offered by your agency (e.g., Product Launch Management, PPC Management, Advertising Creative Development).
  • [Client Name]’s Selected Services: Clearly state the specific service package(s) or individual services the client has chosen. This section allows for personalization of the client contract.
  • Deliverables & Timelines: List the specific deliverables (e.g., optimized listings, keyword research reports) associated with each service package. Include estimated timelines for completion. This can be further personalized with specific targets based on client needs.

III. Fees & Payment Terms

  • Fee Structure: Clearly explain your fee structure (e.g., hourly rate, retainer fee, performance-based fees).
  • [Client Name]’s Specific Fees: Personalize this section by listing the agreed-upon fees for the chosen services and any additional costs associated with exceeding campaign budgets.

IV. Payment Terms

  • Payment Schedule: Outline the payment schedule (e.g., upfront payment, monthly installments).
  • Payment Methods: Specify acceptable payment methods (e.g., bank transfer, credit card).

V. Term & Termination

  • Contract Duration: State the initial term of the contract (e.g., 6 months, 1 year).
  • Termination Clause: Outline clear and specific scenarios and notice periods under which either party can terminate the agreement early.

VI. Communication & Responsibilities

  • Communication Protocols: Establish communication protocols regarding frequency, preferred channels (email, phone calls), and response timelines for both parties.
  • Client Responsibilities: List the client’s responsibilities, such as providing timely information, approving creative materials, and making product inventory readily available.
  • Agency Responsibilities: Outline your agency’s responsibilities, such as managing and optimizing Amazon listings, running PPC campaigns, and reporting on performance metrics.

VII. Confidentiality

  • Non-Disclosure Agreement (NDA): Include a standard NDA clause to protect confidential information shared by both parties.

VIII. Intellectual Property

  • Ownership of Materials: Specify ownership rights for any creative materials or intellectual property developed by the agency during the contract term.

IX. Governing Law & Dispute Resolution

  • Governing Law: State the state or country’s laws that will govern the contract interpretation and enforcement.
  • Dispute Resolution: Outline the process for resolving any potential disputes that may arise during the business relationship.

X. Signatures & Date

  • Include designated signature lines and date fields for both the client and your agency representative.